Senior Support Engineer_Hong Kong

We are recruiting for 3 positions (choose one of 3 roles) as below in Hong Kong. We will provide competitive salary and benefits, and sincerely hope you become a part of our team in Hong Kong. Our client Our clients are Microsoft and industry leaders in Hong Kong, we have been collaborating with part of them for nearly 30 years, and the project is stable for the long term.

Role 1 : Data & AI SQL Server Infrastructure / SQL optimization role

This role is responsible for designing, implementing, and maintaining SQL Server infrastructure to support data and analytics needs. The role requires expertise in SQL optimization and high availability techniques to ensure the performance and availability of critical systems, optimizing SQL Server performance through tuning and query optimization, implementing high availability solutions such as failover clustering, database mirroring, and Always On Availability Groups, and monitoring and troubleshooting SQL Server performance and availability issues, developing and maintain documentation, policies, and procedures related to SQL Server infrastructure.

Role 2: Microsoft Exchange technical support role

- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance; Join a highly motivated team of leading industry experts

- Visit customers to train them and share industry and development expertise

- Build strong customer relationships and ensure deliveries align with customer projects and milestones.

- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

- Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills

- Fluent English oral and written communication Key technical resource for the customer - Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance; Broad knowledge of on-premises Microsoft products with deep understanding of (at least) three of the following. Exchange Server, SCCM, Active Directory, Sharepoint Server, Virtualization, Networking.

Role 3: Microsoft Senior Infrastructure/Windows Engineering Role

The Infrastructure WinServer, Networking, WSUS, HyperV, Clustering, SCOM role is responsible for designing, implementing, and maintaining Windows Server infrastructure and related systems. The role requires expertise in Windows Server administration, networking, virtualization, clustering, and system monitoring to ensure the reliability and availability of critical systems.

In-depth technical guidance, construction, and solving problem. Proficient in one or more of the following areas of Microsoft systems:

1. AD

2. Failover Cluster

3. Hyper-V

4. System Center（SCCM, SCOM, SCVMM)

5. Network

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 3 years of experience in related experience.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
• Strong project management skills, with the ability to manage multiple projects simultaneously.